Privacy Policy for Strix Products

Strix Products (“Strix,” “we,” “us,” or “our”), operating the website strixproducts.com and related services (the “Services”), is a next-generation digital marketing agency providing performance advertising, SEO, social media marketing, marketing automation, web development, and related growth services. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, register an account, use our dashboard/workbench, engage with our services as a client or agent/partner, or otherwise interact with us.

By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use our Services.

1. Introduction

This Privacy Policy applies to all users of strixproducts.com, including website visitors, registered account holders, agents, business partners, merchants, and clients. It describes our practices regarding personal data in connection with our digital marketing services, agent workbench/platform, campaign management tools, and related operations.

We are committed to protecting your privacy and handling your data transparently and in compliance with applicable laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA), and other relevant data protection regulations.

2. Definitions

Personal Data / Personal Information: Any information relating to an identified or identifiable natural person.

Processing: Any operation performed on personal data (collection, storage, use, disclosure, deletion, etc.).

Data Subject / User: The individual whose personal data is processed.

Controller: Strix Products, which determines the purposes and means of processing personal data.

Processor: A third party that processes personal data on our behalf.

Agent: A registered user who participates in our workbench/platform to perform tasks related to commodity/product enhancement, reviews, or campaign support.

Business Partner / Merchant / Client: Entities or individuals who engage Strix for digital marketing services or whose products/commodities are enhanced through our platform.

Services: The website strixproducts.com, dashboards, workbench tools, marketing campaigns, analytics platforms, and related offerings.

Cookies: Small text files stored on your device to collect information about your browsing activities.

3. Information We Collect

We collect the following categories of information:

a. Information You Provide Directly

• Account registration details: name, username, phone number, email address, password, and any profile information.
• Agent registration data: identity verification details, contact information, payment/withdrawal details (e.g., bank or digital wallet information), and work-related preferences.
• Business/client information: company name, business address, contact persons, billing details, product/commodity data, and campaign requirements.
• Communications: messages sent via contact forms, live support, email, or in-app chat.
• Payment and financial information related to bonuses, deposits, commissions, or withdrawals.

b. Information Collected Automatically

• Device and usage data: IP address, browser type, operating system, device identifiers, pages visited, time spent, referring URLs, and clickstream data.
• Log data and analytics from our website and dashboard.
• Location data (approximate, based on IP address).

c. Information from Third Parties and Digital Marketing Sources

• Data from advertising platforms (Google Ads, Meta/Facebook/Instagram, TikTok, etc.).
• Analytics providers and marketing tools.
• Publicly available information or data provided by business partners for campaign execution.
• Data obtained through real-user interaction tools, review systems, or performance tracking related to commodity enhancement.

d. Cookies and Similar Technologies

Information collected via cookies, pixels, and tracking technologies (detailed in the Cookies section). We do not knowingly collect sensitive personal data (e.g., health, biometric, or precise geolocation) unless explicitly provided and necessary for the Services.

4. Detailed Use of Information

We use the collected information for the following purposes:

• To create and manage user accounts, including agent registration and dashboard/workbench access.
• To provide, operate, and improve our digital marketing services (campaign setup, optimization, reporting, automation).
• To process agent tasks related to commodity/product enhancement, automatic reviews, and performance interactions.
• To calculate and facilitate commissions, bonuses (including registration and training bonuses), deposits, and withdrawals.
• To communicate with you regarding account status, support, service updates, and marketing (where consented).
• To personalize content, recommendations, and user experience.
• To analyze usage patterns, measure campaign performance (ROAS, traffic, conversions), and conduct A/B testing.
• To detect, prevent, and address fraud, security issues, or policy violations (including maintaining minimum account balances and work completion requirements).
• To comply with legal obligations and enforce our terms.
• To invite users to work groups or engagement communities after task completion (with appropriate consent where required).

Legal bases for processing (under GDPR) include: performance of a contract, legitimate interests (e.g., service improvement and security), consent (where required), and legal compliance.

5. Business Partner Data Processing

When we process data on behalf of business partners, merchants, or clients (e.g., product data, customer interaction data for campaigns, or performance metrics):

• We act as a data processor for client-provided data used in marketing campaigns or commodity enhancement.
• Clients remain the data controllers for their own customer or product data.
• We process such data only according to the client’s instructions and applicable agreements (including Data Processing Agreements where required).
• Business partner data may include product catalogs, pricing, performance targets, and aggregated interaction results.
• We implement appropriate technical and organizational measures to protect this data and restrict access to authorized personnel only.
• Upon termination of the business relationship, we will delete or return client data as instructed, subject to legal retention requirements.

6. Agent Registration Data

For users registering as agents on our platform/workbench:

• We collect registration information necessary to create accounts, verify identity (where required), enable task participation, and process earnings.
• This includes contact details, account credentials, financial information for withdrawals, and activity logs related to completed sets/tasks.

Agent data is used to:

• Facilitate onboarding and training.
• Track work completion (e.g., number of sets).
• Manage account balances (including minimum balance requirements).
• Calculate and disburse commissions and bonuses.
• Provide guidance and support.

Agents are responsible for the accuracy of the information they provide. False or incomplete information may result in account restrictions. We retain agent activity and financial records as necessary for operational, accounting, and compliance purposes.

7. Digital Marketing Data Sources

In the course of providing our services, we may collect or receive data from various digital marketing sources, including:

• Advertising platforms (Google, Meta, TikTok, and others) — campaign performance metrics, audience insights, conversion data.
• Analytics and tracking tools — website behavior, attribution data, and user journey information.
• Third-party data providers or public sources used for audience targeting and optimization (in compliance with applicable laws).
• Interaction and review data generated through platform tools designed to enhance commodity/product performance via real-user engagements.
• Client-provided product and performance data.

This data is used solely to deliver, optimize, and report on marketing services and platform activities. We do not sell personal data obtained from these sources.

8. Data Security

We implement industry-standard technical and organizational security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These include:

• Encryption of data in transit (TLS/SSL) and at rest where appropriate.
• Access controls and authentication (including password protection and, where applicable, multi-factor authentication).
• Regular security assessments and monitoring.
• Restricted employee access on a need-to-know basis.
• Secure handling of financial and account information related to bonuses and withdrawals.

While we strive to protect your data, no method of transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

9. Data Sharing

We may share personal information in the following circumstances:

• With service providers and processors who assist in operating our platform, payment processing, analytics, hosting, customer support, and marketing tools (under contractual obligations to protect the data).
• With business partners/clients as necessary to deliver contracted services (e.g., campaign results or aggregated performance data).
• For legal reasons: to comply with laws, respond to lawful requests, protect rights, safety, or property, or in connection with mergers, acquisitions, or asset sales.
• With your consent or at your direction (e.g., joining work groups).

We do not sell personal information to third parties for their independent marketing purposes.

10. Third-Party Services

Our Services may integrate with or link to third-party platforms and tools, including:

• Advertising networks (Google Ads, Meta Ads, TikTok Ads).
• Analytics providers.
• Payment processors and financial service providers.
• Communication and support tools.
• Social media platforms.

These third parties have their own privacy policies. We encourage you to review them. We are not responsible for the privacy practices of third-party services. Data shared with these providers is limited to what is necessary for the relevant service.

11. Cookies

We use cookies and similar technologies to:

• Enable essential website and dashboard functionality.
• Remember preferences and login sessions.
• Analyze traffic and usage patterns.
• Deliver and measure advertising performance.
• Support marketing automation and personalization.

You can manage cookie preferences through your browser settings or any cookie consent tool we provide. Disabling certain cookies may affect the functionality of the Services. For more details, please refer to any Cookie Notice available on our website.

12. User Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure (“Right to be Forgotten”): Request deletion of your data under certain conditions.
• Restriction: Request limitation of processing.
• Data Portability: Receive your data in a structured, commonly used format.
• Objection: Object to processing based on legitimate interests or for direct marketing.
• Withdraw Consent: Where processing is based on consent, withdraw it at any time.
• Lodge a Complaint: Contact a supervisory authority (e.g., in the EU/EEA).

To exercise these rights, contact us using the details in the Contact Information section. We will respond within the timeframes required by applicable law. We may need to verify your identity before fulfilling requests.

California residents may have additional rights under the CCPA/CPRA, including the right to know, delete, and opt out of the “sale” or “sharing” of personal information (we do not sell personal information in the traditional sense).

13. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy, including:

• Account and service provision periods.
• Legal, accounting, and reporting obligations.
• Resolution of disputes and enforcement of agreements.
• Security and fraud prevention needs.

Agent activity and financial records related to commissions, bonuses, and withdrawals are typically retained for the duration of the account plus a period required for compliance (often several years). When data is no longer needed, we securely delete or anonymize it.

14. International Processing

Your information may be transferred to, stored, and processed in countries other than your own, including locations where our service providers operate. These countries may have different data protection laws.

Where we transfer personal data from the European Economic Area (EEA), UK, or other regions with transfer restrictions, we implement appropriate safeguards such as Standard Contractual Clauses (SCCs), adequacy decisions, or other approved mechanisms to ensure an adequate level of protection.

15. Children's Privacy

Our Services are not directed to individuals under the age of 18 (or the age of majority in their jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without appropriate parental consent, we will take steps to delete that information. If you believe a child has provided us with personal data, please contact us immediately.

16. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The updated version will be posted on this page with a revised “Last Updated” date. Material changes will be communicated via email or a prominent notice on the website where required by law. Continued use of the Services after changes become effective constitutes acceptance of the revised Policy.

17. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Strix Products
Website: https://strixproducts.com
Email: [email protected]
Live Support: Available via the website chat feature

For data protection inquiries, you may also reach out through the contact methods listed on our website under “Contact” or “Live Support.” We will endeavor to respond promptly and in accordance with applicable law.